Re: Account got hacked.

by **Ara** Fri Jul 23, 2010 1:40 am

Funny story played FFXI for 3 years never got hacked...got banned cause my character "The Legendary Paladin Kurb" was suspected of being a bot for selling the same items to an NPC over and over.Burn in hell SE Twisted Evil

200 gold a pop and 75-80%drop rate ahh <end rant>
So I came to WoW things going great tried RP liked it good stuff ....BANG Hacked scan changed all my stuff scan daily Suspect

Hacked again 2/3 weeks later.
200 gold FFXI = 10-15 gold in WoW from what I can tell

by **itsy** Fri Jul 23, 2010 1:57 am

Malwarebytes Anti-Malware is a nice program, saved my ass from a nasty virus I couldn't shift a while ago and it's very thorough. Free too, but you have to remember to scan manually since scheduled scans are part of the paid version.

by **Nithel** Fri Jul 23, 2010 8:25 am

Gharb wrote:
2. Now that your harddrive is 100% free of any malware and stuff you can secure your internet surfing.
I'm using Mozilla Firefox with No-Script addon installed. It protects you in like 99%. It wont protect only if you purposefully click and allow a certain internet crap access.

This sounds interesting. Is it hard to work with?

by **Saevir** Fri Jul 23, 2010 9:16 am

Nithel wrote:
Gharb wrote:
2. Now that your harddrive is 100% free of any malware and stuff you can secure your internet surfing.
I'm using Mozilla Firefox with No-Script addon installed. It protects you in like 99%. It wont protect only if you purposefully click and allow a certain internet crap access.
This sounds interesting. Is it hard to work with?

Not at all. You install the No-Script directly from Mozilla's add-on repository and make sure it's set to disallow by default.

Some sites may partially or completely stop working without javascript, but you can enable it selectively (either on a temporary or permanent basis) by clicking an icon in the lower right of your browser window. Just make sure that you only allow javascript sources that you trust explicitly 100%.

( That means asking these questions to yourself every time: 1) Does it make sense that the site uses javascript from this URL? 2) Does the URL have anything to do with the kind of features that are currently not working? 3) Is the URL legit or one trying to pose as the real deal? )

by **avaiel** Fri Jul 23, 2010 9:50 am

Ignore all emails regarding changes / warnings made against your account unless your account has been closed (aka: cant log into the game) since they always pre-emptively close the account before doing anything else.
Why is this important?

I've been getting several legitimate looking emails telling me that my account has been compromised in regards to gold selling, prompting me to follow a link in the email to verify my account details or some other stuff like that.

I used the official blizzard query to ask whether to respond with my details or not, since I was sceptical, but the mail seemed legitimate enough that I didn't want to get caught out by not doing it.

This is the response I got from my query:

Hello,

Thank you for contacting Blizzard Entertainment Europe. We can confirm that the email you have received is a scam email and is designed to steal your account details.

Blizzard will never ask for your Battle.net, World of Warcraft or email passwords and will only contact you from addresses ending in @blizzard.com or @battle.net.

In addition to this please be aware that our Account Administration Department will always state the account name or World of Warcraft license they are contacting you about, and will proactively take action on accounts/ license restricting access through temporary closure or suspension. Therefore, any email that does not specify account or license name or offers to verify your account details prior to suspension is a scam email.

You can find further information about identifying scam or 'phishing' emails in the following Forum posts:
http://forums.wow-europe.com/thread.html?topicId=12947236083&sid=1
http://forums.wow-europe.com/thread.html?topicId=35983697&sid=1#12

If you have already replied to the email and can still access your account, please log into your account on our website at https://eu.battle.net/login and change your email and password. Once logged in the game, please open a ticket to a Game Master should any of your items or characters are missing.

If you have replied to the email and can no longer access your account, please reply back to this email including:
- Your Battle.net account name (Please DO NOT send us your password)
- Your full real name
- Your full address including postal or zip code
- Your Battle.net secret question and answer
- The World of Warcraft license name(s)
- The new email to be registered on your Battle.net account
- A legible scan or photo of a piece of government-issued photo identification, such as a passport or driving license matching the first and last name of the registered account owner.

Please remember to include the ID as an attachment and not as an image pasted into the main body of the email.

Please remember to also include your account details, especially your account name and email address used for correspondence with us.

Please also choose a secret question among the ones below and provide us with the reply you would like us to register on your account.
- First elementary school I attended?
- The high school I graduated from?
- Mother's city of birth?
- Father's city of birth?
- Your city of birth?
- Name of your first pet?
- Best friend in high school?
- Model of your first car?
- Your favourite sports team?
- Your first employer (company name)?

As we will update the registered email on the account and send you a new password, the new email address will be your account following this change.

If you haven't yet replied to the email, please ignore and delete it.

Kind Regards,

Blizzard Entertainment Europe
<Blizzard employee name>
English Billing Support
http://eu.blizzard.com/support
Phone Numbers:
http://eu.blizzard.com/support.article.xml?articleld=23210
Please retain all history if you reply to this mail.

The problem for me was that some of the emails sent to me DO end with @blizzard.com because they were sent with mail robots where you can mask the real sender ID.

It seems a lot of people are hacked in this manner, unwittingly giving away their accounts through phising emails Sad

by **Nayan** Fri Jul 23, 2010 9:55 am

Hovering your cursor over the link you are about to follow, reveals the actual link you are about to head to, on the bottom of the screen, regardless of the tag. Just have to activate the Status Bar from "View" menu (in FF. Dunno about IE, I don't work with paleolithic methods ;p )

by **avaiel** Fri Jul 23, 2010 10:33 am

Nayan wrote:Hovering your cursor over the link you are about to follow, reveals the actual link you are about to head to, on the bottom of the screen, regardless of the tag. Just have to activate the Status Bar from "View" menu (in FF. Dunno about IE, I don't work with paleolithic methods ;p )

The problem is that they've made their urls something like "wow-battle.net" so unless you're very attentive that this url doesn't actually exist as part of the actual battle.net sites you could be fooled Smile

by **Nayan** Fri Jul 23, 2010 11:04 am

Another measure you could easily adopt, is to have an e-mail for battle.net that you don't use anywhere else. All the "funny" mails I receive are in the wrong email = fake.

by **Jomir** Fri Jul 23, 2010 11:20 am

I remember when I got hacked, it was 1 or 2 days after getting my Chopper and how so relieved I was... Just a few days earlier and 16000g and all that effort would have been down the drain. They had started selling all my things and had took all my gold and not gave me any ( > Sad

) so I let my guilds know and told blizzard and they suspended my account for a few days whilst they got my stuff back. Unfortunately they didn't give me my little amount of gold back but at least i got my items.

I got like 5 different anti-virus programs and did hundreds of scans and cleans before getting a mobile authenticator (which is free) and have had no problems since.

by **Gallandria** Fri Jul 23, 2010 11:44 am

Jomir/Nastor/Gannas wrote:I remember when I got hacked, it was 1 or 2 days after getting my Chopper and how so relieved I was... Just a few days earlier and 16000g and all that effort would have been down the drain. They had started selling all my things and had took all my gold and not gave me any ( > ) so I let my guilds know and told blizzard and they suspended my account for a few days whilst they got my stuff back. Unfortunately they didn't give me my little amount of gold back but at least i got my items.

I got like 5 different anti-virus programs and did hundreds of scans and cleans before getting a mobile authenticator (which is free) and have had no problems since.

having lots of differant anti virus programs isnt the best idea as they can conflict with each other.

by Guest Fri Jul 23, 2010 12:24 pm

I think I was hacked once.

Because I ended up with a lvl 1 dwarf named "Imafag"
Nothing else.

<.<''

by **avaiel** Fri Jul 23, 2010 1:17 pm

Trave/Vargosh/Thandros wrote:I think I was hacked once.

Because I ended up with a lvl 1 dwarf named "Imafag"
Nothing else.

<.<''

Probably someone who knows you did that Smile

by **Saevir** Fri Jul 23, 2010 2:28 pm

"Friends" are another common source of account invasion. All they might need is your account name or email address, and they might be able to guess your password/secret answer from there on. Authenticator guards against that too

by **itsy** Fri Jul 23, 2010 3:15 pm

Saevir wrote:"Friends" are another common source of account invasion. All they might need is your account name or email address, and they might be able to guess your password/secret answer from there on. Authenticator guards against that too

Having friends that aren't shitty also helps

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